Rock of Ages Properties Limited ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Rock of Ages Properties Limited.
1. Information We Collect
We collect information that you provide directly to us when you use our website, mobile application, or services. This may include:
- Contact Information: Name, email address, phone number, and mailing address.
- Property Preferences: Types of properties you are interested in, budget ranges, and preferred locations.
- Financial Information: Payment details, credit references, and financing preferences when applying for properties.
- Identification: Government-issued ID numbers where required for legal compliance in real estate transactions.
2. How We Use Your Information
The information we collect is used to provide, maintain, and improve our services, including:
- Processing your property inquiries and transactions.
- Sending you property updates, newsletters, and marketing materials.
- Personalizing your experience on our platform.
- Detecting and preventing fraudulent transactions and other illegal activities.
- Complying with legal and regulatory requirements specific to the real estate industry.
3. Information Sharing
We do not share your personal information with third parties except in the following circumstances:
- With your explicit consent.
- With service providers who perform services for us (e.g., payment processors, CRM providers).
- To comply with laws or respond to lawful requests and legal processes.
- To protect the rights and property of Rock of Ages Properties Limited, our agents, customers, and others.
4. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you.
- The right to request that we rectify or erase your personal information.
- The right to object to or restrict certain processing of your data.
- The right to data portability.
5. Security
We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no physical or electronic security system is entirely secure.
Questions or Concerns?
If you have any questions about this Privacy Policy or our privacy practices, please contact our Data Protection Officer at enquiries@roaproperties.com or via our contact form.